Terms & Conditions

About easyBike

This website is operated by easyGIS (Pty) Ltd t/a easyBike. Throughout these Terms, "we", "us" and "our" refer to easyGIS (Pty) Ltd t/a easyBike. Our store is hosted on Shopify Inc., which provides our e-commerce platform.

Your Agreement

By visiting our site and/or making a purchase, you agree to be bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and contributors of content.

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian if you are a minor.

We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted. Your continued use of the site constitutes acceptance of any updated Terms.

Online Store Terms

• Prices are displayed in South African Rand (ZAR) and are subject to change without notice
• Product images are as accurate as possible — colours may vary slightly on different screens
• We reserve the right to limit quantities, refuse orders, or discontinue products at any time
• We may cancel an order if the item is out of stock or if a pricing error occurred — we will notify you and issue a full refund
• We reserve the right to refuse service to any person at any time
• We do not warrant that product quality will meet your expectations, but we stand behind what we sell — contact us if there is an issue

Billing & Account Information

You agree to provide accurate and complete billing and account information for all purchases. You are responsible for keeping your account credentials secure.

We may restrict orders placed by the same customer account, credit card, or billing/shipping address if we suspect fraud or bulk reselling.

Credit card information is always encrypted during transmission. We do not store your full card details on our servers.

Accuracy of Information

We make every effort to ensure product descriptions, pricing, and availability information on our site is accurate. However, we cannot guarantee that all information is free of errors at all times.

If we discover an error in an order you have placed, we will contact you as soon as possible and offer the option to proceed at the correct price or receive a full refund.

Modifications to the Service

We reserve the right to modify or discontinue the Service or any part of it at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Any new features or tools added to the store shall also be subject to these Terms & Conditions.

Prohibited Uses

You may not use our site or its content for any of the following:

• Any unlawful purpose or in violation of South African law
• Infringing on intellectual property rights
• Harassment, discrimination, or harmful conduct toward others
• Submitting false or misleading information
• Uploading viruses, malware, or destructive code
• Collecting personal information of other users
• Spamming, phishing, or scraping our site
• Reselling our products without prior written consent

Violation of these prohibitions may result in immediate termination of your access to our Services.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, accuracy, or practices of any third-party site.

We may also provide access to third-party tools (such as payment processors or shipping trackers) on an "as is" basis without warranty of any kind.

Any complaints about third-party products or services should be directed to the relevant third party.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

We handle your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). All reasonable steps are taken to protect your personal information from loss, misuse, or unauthorised access.

Intellectual Property

All content on this website — including logos, product images, text, and design — is the property of easyGIS (Pty) Ltd t/a easyBike or our content suppliers and is protected by South African and international copyright law.

You may not reproduce, copy, sell, or exploit any part of this website without express written permission from us.

Disclaimer & Limitation of Liability

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. The service and all products are provided "as is" and "as available" to the extent permitted by law.

To the maximum extent permitted by the Consumer Protection Act and other applicable South African law, we are not liable for indirect, incidental, or consequential damages arising from your use of our service or products.

Nothing in these Terms limits your statutory consumer rights under South African law.

Indemnification

You agree to indemnify and hold harmless easyGIS (Pty) Ltd t/a easyBike, our directors, employees, and agents from any claim or demand (including reasonable legal fees) arising from:

• Your breach of these Terms & Conditions
• Your violation of any South African law or regulation
• Your infringement of any third-party rights

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of South Africa, with jurisdiction in KwaZulu-Natal.

Any disputes arising from these Terms shall first be referred to mediation. If unresolved, they shall be subject to the jurisdiction of the South African courts.

Severability & Entire Agreement

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining Terms will continue in full force.

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and easyBike regarding your use of our website and services.